The video I recorded has sound, but the final exported video has no sound at all.

[lfandrh]

Describe the bug

1、Using the default settings, the final exported video has no sound.
2、I tried turning on the 'separate clip from audio' feature in the clip settings, and then I was able to export a video with sound normally.
3、This is a really serious bug and it’s already caused me to lose some important recorded footage.

To Reproduce
Steps to reproduce the behavior:
Windows 10 System，Recordly v1.4.0，Only enable the system sound recording feature, leave other settings as default. There's sound during editing, but no sound after exporting.

Expected behavior
The software's animation feature is great, but this basic and essential function shouldn't have this kind of problem. Please test and fix it as soon as possible.

Screenshots
No sound

There’s a sound

[anujbarve]

I was using the older 1.3.3 version and everything was working fine with the audio, but then the update prompt came, and I updated to 1.4.0 and there isn't a single trace of audio, rechecked everything, inbuilt mic, external mic, tested with other applications they are working fine with the microphone, just this recordly isn't working, so uninstalled it and reinstalled the older version 1.3.3 and voila the audio is back, hope that helps.

[lfandrh]

我之前使用的是 1.3.3 版本，音频功能一切正常。但是后来出现了更新提示，我便将其更新到 1.4.0 版本。然而，现在完全找不到任何音频信号。我重新检查了所有相关设置，包括内置麦克风和外置麦克风，同时也在其他应用程序中测试了麦克风功能，发现它们都正常工作。只是这个录音软件无法使用。于是我卸载了它，然后重新安装了 1.3.3 版本。现在音频功能已经恢复，希望这能帮到你。

This is really helpful to me. I really like this open-source software, but the problems I've run into are really frustrating. Thanks for your answer. I hope the developers can fix this issue soon.