conversation-analytics

MER is a software that identifies and highlights manipulative communication in text from human conversations and AI-generated responses. MER can evaluate LLM responses for manipulative expressions, fostering development of transparency and safety in AI. It also supports manipulation victims by detecting manipulative patterns in human communication.

ADR is a software that identifies and highlights agreements and disagreements in discussion forum messages as a response to the original post.

Voice-first mental health support backend using Twilio + Ultravox with Gemini-based risk analysis, dashboards, and conversation monitoring.

CLI that ingests exported WhatsApp chats and uses OpenAI to generate a psychological profile for a chosen participant, with basic sender metrics and optional Markdown/JSON outputs.

A centralized service for storing, searching, and analyzing AI chat conversations with web and API interfaces

Gain visibility into user confusion, drop‑off, and frustration in conversational AI interactions, enabling data‑driven improvement of AI agent performance.

Conversation analytics for AI product teams — surfaces churn signals and intent success rates from LLM chat logs (ChatGPT, Claude, Gemini). Next.js + Supabase.

Klaus is an AI-powered conversation review and quality assurance (QA) platform for customer support teams, founded in Tallinn, Estonia in 2019 and acquired by Zendesk in 2023, where it now ships as Zendesk QA.