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victorleeTG merged 1 commit into from
Aug 27, 2026
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DOC-3325-fix-links-from-cloud #172

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11 changes: 5 additions & 6 deletions modules/cloud/modules/support/pages/faqs.adoc
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Expand Up @@ -9,7 +9,7 @@

If you clicked "forgot password" during sign in to Cloud and never received an email, there could be a few explanations.

* If you requested a password reset from an organization login screen, you won't get an email if you don't belong to that organization. Try resetting your password from the main login page at link:tgcloud.io[].
* If you requested a password reset from an organization login screen, you won't get an email if you don't belong to that organization. Try resetting your password from the main login page at link:https://tgcloud.io[].
* If you signed up through Google authentication, you cannot use a password to log in to the same account. Try logging in with your Google account.
* Check your junk/spam email folder or run a search for "TigerGraph" in case the email automatically got filtered to another inbox.
* Double-check the email address you entered to make sure it matches the one you signed up with.
Expand Down Expand Up @@ -98,7 +98,6 @@ A: Please see the section on pricing on our website at our link:https://www.tig
A: TigerGraph Cloud Classic includes automatic scheduled backup, built-in encryption and other security features, patching, replication and distributed database option. In addition, you can now provision a distributed database as well as a replica cluster for high availability.
As a cloud service, many of the administrative and operational tasks - for monitoring, restoring, upgrading, for example - are just a click away.
In addition to operations and management for your TigerGraph databases, TigerGraph Cloud Classic also offers Starter Kits to provide instant experience to various graph analytics use cases.
The list of Starter Kits can be found here: link:https://www.tigergraph.com/starterkits/[TigerGraph Cloud Classic Starter Kits]

[#q-is-there-a-quota-for-the-number-of-clusters-i-can-provision-in-a-single-account]
=== *Q: Is there a quota for the number of clusters I can provision in a single account?*
Expand Down Expand Up @@ -145,7 +144,7 @@ A: Data must be loaded and queries must be installed first. Please perform the f
. On the Load Data tab, click the Load button to load the sample dataset.
. On the Write Query tab, click the Install button to install the sample queries.

Now you can run queries on the starter kit's sample data. Please visit our link:http://tigergraph.com/starterkits[TigerGraph Cloud Classic Starter Kits] page to watch the overview video for each starter kit.
Now you can run queries on the starter kit's sample data. Please visit link:https://www.youtube.com/@TigerGraph/search?query=starter%20kit[TigerGraph's YouTube channel'] to watch an overview video for your starter kit.


=== *Q: How can I monitor my TigerGraph Cloud Classic service?*
Expand Down Expand Up @@ -227,7 +226,7 @@ A: Yes, there is a discount for contracting with TigerGraph for a one-year term.

=== *Q: Can I purchase TigerGraph Cloud Classic Credits?*

A: Yes. You can purchase cloud credits applied to TigerGraph Cloud Classic usage. Please refer to https://www.tigergraph.com/cloud-credits/
A: Yes. You can purchase cloud credits applied to TigerGraph Cloud Classic usage.


=== *Q: If I delete my instance before the end of the month, what will I have to pay?*
Expand All @@ -252,7 +251,7 @@ A: If this happens you can contact link:mailto:sales@tigergraph.com[sales@tigerg

=== *Q: Where can I find TigerGraph's terms and conditions for its products and services?*

A: You can find our terms and conditions here: http://www.tigergraph.com/terms[www.tigergraph.com/terms].
A: You can find our terms and conditions here: https://www.tigergraph.com/terms[www.tigergraph.com/terms].


=== *Q: How is TigerGraph Cloud Classic priced for development, test, or QA environments?*
Expand Down Expand Up @@ -455,7 +454,7 @@ A: You are not sharing storage with other customers. Each TigerGraph cluster is

=== *Q: How do I access my TigerGraph Cloud Classic account (e.g., username and password)?*

A: When you register your account, you will select a username and password. You can then log in anytime at link:http://www.tgcloud.io/[www.tgcloud.io]. You will also be given a URL using a subdomain name that you select.
A: When you register your account, you will select a username and password. You can then log in anytime at link:https://www.tgcloud.io/[www.tgcloud.io]. You will also be given a URL using a subdomain name that you select.

=== *Q: How do I access my TigerGraph database and POST to TigerGraph?*

Expand Down
6 changes: 3 additions & 3 deletions modules/savanna/modules/resources/pages/faqs.adoc
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Expand Up @@ -15,7 +15,7 @@ A: Please check your spam folder. If you can't find it in the spam folder, and s

A: If you clicked "forgot password" during sign in to Cloud and never received an email, there could be a few explanations.

* If you requested a password reset from an organization login screen, you won't get an email if you don't belong to that organization. Try resetting your password from the main login page at link:tgcloud.io[].
* If you requested a password reset from an organization login screen, you won't get an email if you don't belong to that organization. Try resetting your password from the main login page at link:https://tgcloud.io[].
* If you signed up through Google authentication, you cannot use a password to log in to the same account. Try logging in with your Google account.
* Check your junk/spam email folder or run a search for "TigerGraph" in case the email automatically got filtered to another inbox.
* Double-check the email address you entered to make sure it matches the one you signed up with.
Expand Down Expand Up @@ -101,7 +101,7 @@ To allow more workspaces, please contact TigerGraph at link:mailto:sales@tigergr

A: Yes, you can run queries directly after provisioning sample solution kits. These kits come pre-configured with sample data and queries to help you get started quickly. Some of the solutions also come with one or two Insights applications.

Please visit our link:http://tigergraph.com/solutiions/[TigerGraph Savanna Solutions] page to watch the overview video for each solution.
Please visit our link:https://tigergraph.com/solutions/[TigerGraph Savanna Solutions] page to watch the overview video for each solution.


=== *Q: How can I monitor my TigerGraph Savanna service?*
Expand Down Expand Up @@ -199,7 +199,7 @@ A: If this happens you can contact link:mailto:sales@tigergraph.com[sales@tigerg

=== *Q: Where can I find TigerGraph's terms and conditions for its products and services?*

A: You can find our terms and conditions here: http://www.tigergraph.com/terms[www.tigergraph.com/terms].
A: You can find our terms and conditions here: https://www.tigergraph.com/terms[www.tigergraph.com/terms].


=== *Q: How is TigerGraph Savanna priced for development, test, or QA environments?*
Expand Down
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