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Fix ticket observer can edit additional fields - #1306

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Herafia wants to merge 1 commit into
11.0/bugfixesfrom
fix/ticket-observer-readonly-fields-11.0
Open

Herafia wants to merge 1 commit into
11.0/bugfixesfrom
fix/ticket-observer-readonly-fields-11.0

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@Herafia

@Herafia Herafia commented Oct 16, 2026 •

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Checklist before requesting a review

Please delete options that are not relevant.

  • I have performed a self-review of my code.
  • I have added tests (when available) that prove my fix is effective or that my feature works.
  • I have updated the CHANGELOG with a short functional description of the fix or new feature.
  • This change requires a documentation update.

Description

  • It fixes !46589
  • An observer on a ticket could modify and save custom fields
    because rights were only checked at the container-profile level, not against the
    specific item. Fields are now rendered as read-only for users who cannot update the
    item, and the pre_item_update hook enforces the same check server-side.

12 -> 11
#1278

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@Herafia Herafia self-assigned this Oct 16, 2026
@Herafia
Herafia requested review from Lainow, Mary-Clb and MyvTsv October 16, 2026 15:38
@Herafia Herafia added the bug label Oct 16, 2026
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