HelpDesk

Backend REST API for a Jira-inspired help desk system built with .NET 10 and ASP.NET Core.

The project was created as a portfolio project to practice building a structured backend application using Clean Architecture, CQRS and modern .NET development practices.

Tech Stack

• .NET 10
• ASP.NET Core Web API
• Entity Framework Core
• PostgreSQL
• CQRS + MediatR
• AutoMapper
• FluentValidation
• JWT Authentication & Authorization
• xUnit
• Serilog / structured logging

Architecture

The solution follows Clean Architecture and is divided into:

HelpDesk.Api HTTP API, controllers and application configuration.

HelpDesk.Application CQRS commands and queries, DTOs, validation and application logic.

HelpDesk.Domain Domain entities, enums and business rules.

HelpDesk.Infrastructure EF Core, PostgreSQL, repositories and external infrastructure.

Main Features

The application provides functionality for managing projects, tickets, users and comments.

It includes ticket assignment, priorities and statuses, ticket history, authentication and authorization, validation, logging and database persistence.

Database

PostgreSQL is used as the main database with Entity Framework Core for persistence and migrations.

The project can also be started using Docker Compose.

Tests

The solution contains automated tests implemented with xUnit.

Run them with:

dotnet test

Status

The project is in the final stage of development. Core backend functionality and architecture are implemented, with remaining work focused mainly on final improvements and cleanup.