Turtlebot 4 standard create ring is constantly going to Solid red (Battery sync issues)

[SS3784]

Robot Model

Turtlebot4 Standard

ROS distro

Jazzy

Networking Configuration

I do not know

OS

Ubuntu 24.04

Built from source or installed?

Installed

Package version

NA

Type of issue

Select One

Expected behaviour

On power-up, the TurtleBot4 is expected to boot successfully without errors, establish Wi-Fi connectivity automatically using the saved network configuration, and display a solid blue Create 3 ring as the normal operational status indicator.

Actual behaviour

While using the TurtleBot4 robot, the Create 3 ring repeatedly turns solid red, the LED screen battery percentage drops to zero, and SSH access to the robot becomes unavailable.

Error messages

Log collection is currently not possible because SSH access to the robot is unavailable.

To Reproduce

Power on the TurtleBot4 from dock or battery.
Wait for full boot and expected normal state (Create 3 ring should become solid blue).
Observe the Create 3 status ring and LED screen during startup.
Wait 1-3 minutes and check whether the ring changes to solid red.
Check LED battery percentage on the robot screen.
From laptop, try SSH to the robot using its known IP or hostname.
Repeat the same cycle after a reboot to confirm consistency.

Other notes

No response