Description
When an image block referencing a Slack-hosted file is appended to a streaming message using chat.appendStream, Slack initially renders a missing-image placeholder.
Clicking the missing image opens and displays the correct image, which indicates that:
- The file ID is valid.
- The upload completed successfully.
- Slack generated the image thumbnail.
- The original image remains accessible.
The same streamed message's DOM contains a valid Slack thumbnail URL, but Slack replaces the inline background image with an unable-to-load-error asset.
This may be a server-side file-sharing/association issue specific to blocks appended through the streaming APIs.
Reproducible in:
The Slack SDK version
3.43.0
Bot scopes:
chat:write
files:read
files:write
Python runtime version
3.13.7
OS info
ProductName: macOS
ProductVersion: 26.6.2
BuildVersion: 25G83
Steps to reproduce:
(Share the commands to run, source code, and project settings (e.g., pyproject.toml))
- Upload a PNG to Slack without posting a separate file message:
upload_response = await client.files_upload_v2(
content=png_bytes,
filename="sample.png",
)
file_id = upload_response["file"]["id"]
- Wait until files.info reports that the image and its thumbnail are ready:
file_info = await client.files_info(file=file_id)
file = file_info["file"]
assert file["mimetype"] == "image/png"
assert file["filetype"] == "png"
assert file["thumb_360"]
assert file["thumb_360_w"]
assert file["thumb_360_h"]
- Start a streaming message:
response = await client.chat_startStream(
channel=channel_id,
thread_ts=thread_ts,
)
stream_ts = response["ts"]
- Append an image block using the Slack file ID:
await client.chat_appendStream(
channel=channel_id,
ts=stream_ts,
chunks=[
{
"type": "blocks",
"blocks": [
{
"type": "image",
"slack_file": {
"id": file_id,
},
"alt_text": "Sample Image",
}
],
}
],
)
- Stop the stream:
await client.chat_stopStream(
channel=channel_id,
ts=stream_ts,
)
Expected result:
The Slack-hosted image should render inline in the completed streaming message.
Actual result:
Slack renders a missing-image placeholder.
Clicking the placeholder opens and displays the correct image.
Inspecting the rendered HTML shows that Slack resolved the file to a generated thumbnail URL:
<a
class="c-link c-message_attachment__image"
href="https://files.slack.com/files-tmb/.../chart_480.png"
style="
background-image:
url('https://a.slack-edge.com/.../unable-to-load-error-....png');
"
>
<span role="img" aria-label="missing image"></span>
</a>
The href points to the generated Slack thumbnail, while the inline background is replaced with Slack's unable-to-load-error image.
Requirements
For general questions/issues about Slack API platform or its server-side, could you submit questions at https://my.slack.com/help/requests/new instead. 🙇
Please read the Contributing guidelines and Code of Conduct before creating this issue or pull request. By submitting, you are agreeing to those rules.
Description
When an image block referencing a Slack-hosted file is appended to a streaming message using
chat.appendStream, Slack initially renders a missing-image placeholder.Clicking the missing image opens and displays the correct image, which indicates that:
The same streamed message's DOM contains a valid Slack thumbnail URL, but Slack replaces the inline background image with an
unable-to-load-errorasset.This may be a server-side file-sharing/association issue specific to blocks appended through the streaming APIs.
Reproducible in:
The Slack SDK version
3.43.0
Bot scopes:
chat:writefiles:readfiles:writePython runtime version
3.13.7
OS info
ProductName: macOS
ProductVersion: 26.6.2
BuildVersion: 25G83
Steps to reproduce:
(Share the commands to run, source code, and project settings (e.g., pyproject.toml))
Expected result:
The Slack-hosted image should render inline in the completed streaming message.
Actual result:
Slack renders a missing-image placeholder.
Clicking the placeholder opens and displays the correct image.
Inspecting the rendered HTML shows that Slack resolved the file to a generated thumbnail URL:
The href points to the generated Slack thumbnail, while the inline background is replaced with Slack's unable-to-load-error image.
Requirements
For general questions/issues about Slack API platform or its server-side, could you submit questions at https://my.slack.com/help/requests/new instead. 🙇
Please read the Contributing guidelines and Code of Conduct before creating this issue or pull request. By submitting, you are agreeing to those rules.