Skip to content

Fix SASSA Status Check Page Loading Error #8447

@mhikelhenry123-lab

Description

@mhikelhenry123-lab

The SASSA Status Check page is not loading correctly on mobile devices. Some users receive a blank page or timeout error while checking their SRD R370 application status.

Steps to Reproduce:

Open the SASSA Status Check website
Enter ID number and phone number
Click the “Check Status” button
The page freezes or shows an error

Expected Behavior:
The website should display the SRD application status instantly without loading issues.

Possible Solution:

Optimize API response time
Enable caching for repeated requests
Fix mobile responsiveness issues
Check server logs for timeout errors
Update JavaScript validation for form inputs

Additional Notes:
This issue mainly affects users during high traffic periods when many applicants check their SASSA payment dates online.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions