Create README.md

Author: srikanthroyal932-cmyk

Server-Side Components/Business Rules/Prevent Duplicate Incident Creation within 24 Hours/README.md

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+Prevent Duplicate Incident Creation within 24 Hours 
+
+1. Write a Business Rule - Before Insert
+2. Select the Incident Table
+3. Only run/execute for all the active incidents
+4. By Gliding the Incident Table will get the caller_id, short_description for checking the current caller and text provided for the short description
+5. Querying the Incident Table as created within 24 Hours and excluding the closed incidents
+6. Stop insert and show an error message
+7. Prevent Incident record creation