diff --git a/.github/workflows/add-to-project.yml b/.github/workflows/add-to-project.yml
new file mode 100644
index 0000000..b8947a8
--- /dev/null
+++ b/.github/workflows/add-to-project.yml
@@ -0,0 +1,22 @@
+name: Add to Operations board
+
+on:
+  issues:
+    types: [opened, reopened]
+
+# No GITHUB_TOKEN needed — the add-to-project step authenticates with the
+# ADD_TO_PROJECT_PAT org secret.
+permissions: {}
+
+jobs:
+  add-to-project:
+    # Only auto-add issues authored by org owners/members/collaborators —
+    # outsider-authored issues in public repos need human triage onto the board.
+    if: contains(fromJSON('["OWNER", "MEMBER", "COLLABORATOR"]'), github.event.issue.author_association)
+    runs-on: ubuntu-latest
+    timeout-minutes: 5
+    steps:
+      - uses: actions/add-to-project@244f685bbc3b7adfa8466e08b698b5577571133e # v1.0.2
+        with:
+          project-url: https://github.com/orgs/NextCommerceCo/projects/10
+          github-token: ${{ secrets.ADD_TO_PROJECT_PAT }}
diff --git a/AGENTS.md b/AGENTS.md
index 5f592f6..66970cd 100644
--- a/AGENTS.md
+++ b/AGENTS.md
@@ -38,3 +38,16 @@ Unless you are maintaining the docs site itself, skip:
 
 This repository is maintained by the NEXT team only. External pull requests are
 not accepted. See `README.md` and `docs/MAINTENANCE.md`.
+
+## Issue tracking
+
+Work in this repo is tracked with GitHub Issues and coordinated on the
+org-level **[Operations](https://github.com/orgs/NextCommerceCo/projects/10)**
+Kanban board (Todo / In Progress / Done). New issues are added to the board
+automatically by the `add-to-project` workflow.
+
+Before starting work on an issue: check it is not assigned to someone else,
+assign yourself (`gh issue edit <n> --add-assignee @me`), and move the card to
+In Progress. Open PRs with `Closes #<n>`; when the issue closes on merge, the board's built-in "Item closed" automation moves the card to Done.
+Contributors have a `/next-board` skill that wraps these board operations
+(status, claim, move, create).